Your Shrinking Dollar

A receivable value depreciates rapidly while it remains uncollected. In fact, the average receivable loses more than 50% of the remaining value by the end of the first year, and most remaining value by the end of the second year.

A creditor's ability to collect an outstanding receivable is dependent upon two criteria:

How quickly the account is placed for collection and how quickly the collection agency begins collection procedures on the account.

ESA urges all creditors to begin placing accounts as soon as possible. It is suggested that a collection account should be immediately placed for collection in situations where the debtor has:
  • Already broken a number of promises
  • Issued a NSF check or has a reversed credit card payment
  • Disputed the account(s)
  • Ignored your in-house collection efforts
  • Has returned mail or disconnected phone numbers
ESA has designed systems that will transfer clients' receivables information directly into ESA's computerized database immediately via e-mail. Most importantly this will allow ESA to begin working all accounts within 24 hours of placement.